After-hours enquiries
A prospective patient messages while the team is away. By morning, they may already be speaking with another clinic.
AI Front Desk for clinics in India
Nudge turns WhatsApp enquiries into a clear consultation journey: it answers from your clinic's knowledge, checks your real calendar, creates confirmed bookings, follows up compliantly, shares payment links and brings in your team when a conversation needs a person.
For Indian aesthetic dermatology, cosmetic dental and hair transplant teams, an enquiry can slip away between the first message, a consultation slot and the next follow-up.
A prospective patient messages while the team is away. By morning, they may already be speaking with another clinic.
Staff copy available slots into chat, wait for a reply, then return to the calendar. Every hand-off gives the enquiry room to stall.
Someone asks about a treatment and then goes silent. Without a timely, compliant follow-up, that paid-for enquiry simply sits in the inbox.
Appointments without a reminder or deposit prompt are easier to forget, leaving a gap the clinic has little time to refill.
From first message to next action
One conversation stays connected to the systems and people that move it forward.
01
Respond from owner-provided knowledge about treatments, preparation, timings and policies — never as a general-purpose chatbot.
02
Read real calendar availability, offer suitable slots and create the appointment only after the patient confirms.
03
Use approved templates for opted-in contacts outside the service window, so re-engagement stays useful and compliant.
04
Send the clinic's payment link when a deposit is needed, without pretending Nudge processes the payment itself.
05
Create a clear human handoff for sensitive, complex or out-of-scope conversations, with the chat context intact.
Compliance is part of the operating model, not a disclaimer added after a campaign is ready to send.
We learn how your clinic works, connect the operating pieces and prove the complete flow safely before live conversations begin.
Walk through an enquiry, a real booking, a compliant follow-up and a human handoff in one practical demo.
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