Send a useful reminder
Follow up about something the customer asked for, like a quote or appointment. You choose when.
Lead follow-ups
Follow up with leads who go quiet.
Nudge can check back about a quote or booking, so your team doesn’t have to remember every follow-up.
Free demo. No signup needed for the examples.
Customer follow-ups
How a follow-up works
- 1
Find a lead due for a follow-up
- 2
Check permission and timing
- 3
Send the approved message template
- 4
Pick up the chat when they reply
What Nudge can do.
Respect their choice
Send marketing only to customers who agreed to it. If they opt out, messages stop.
Be ready for the reply
Nudge or your team can answer when the customer replies. The earlier chat stays available.
See an example chat.
Example message. Marketing needs opt-in. After the 24-hour reply window, follow-ups use an approved template.
Try an example chatA conversation with NudgeExample chat
What you need to get started.
Automatic follow-ups start on Growth. Meta messaging charges are separate. Customer permission and approved templates are still required.
Compare plans and pricing- Your own customers who agreed to receive marketing.
- WhatsApp-approved message templates.
- Clear rules for who to contact and when.
- Regular checks to stop unwanted follow-ups.
Can I upload a cold list?
No. Marketing is only for people who opted in. Uploading a list cannot undo an opt-out.
What happens after 24 hours?
Nudge uses an approved template to follow up. When the customer replies, the 24-hour reply window opens again.
Will every follow-up lead to a sale?
No. It helps you remember and send the follow-up. Results depend on the customer, your offer and timing.
Learn more.
See how Nudge could help your business.
Tell us what you need help with. We’ll show you Nudge, explain the plans and answer your questions.